First Rule of Usability. Don't listen to Users

An interesting article by Jakob Nielsen on usability. Here's a snippet:
  • Watch what people actually do.
  • Do not believe what people say they do.
  • Definitely don't believe what people predict they may do in the future.
We did some usability studies at Andyne which was very useful. We set up a video camera taping a beginner users using our product while we watched in another room. It was painful to watch, but after a few hours of this with a couple of users we had a list of simple changes which would greatly improve the usability of our product. Some of the problems that I remember could also have been 'solved' by using screencasts which are becoming quite popular.


Technorati Tags: ,

Comments

Post a Comment

Popular posts from this blog

Shortest Sudoku solver in Python

Mark Byer's site has some more Sudoku solvers here's a short one in Python that's only 178 bytes long: def r(a):i=a.find('0');~i or exit(a);[m in[(i-j)%9*(i/9^j/9)*(i/27^j/27|i%9/3^j%9/3)or a[j]for j in range(81)]or r(a[:i]+m+a[i+1:])for m in'%d'%5**18] from sys import*;r(argv[1]) On the site is also shown a longer Perl version at 185 bytes: use integer;sub R{for$i(grep!$A[$_],@x=0..80){%t=map{$_/27-$i/27|$_%9/3-$i%9/3&&amp;amp;amp;$_ /9-$i/9&&($_-$i)%9?0:$A[$_]=>1}@x;R($A[$i]=$_)for grep!$t{$_},1..9;return$A[$i]=0} die@A}@A=split//,<>;R I think the Python version is slightly easier to understand, although they are both quite cryptic. I'm not sure why I find these programs fascinating. I think it reminds me that any program can be written in such a way that it's cryptic, even in Python. In addition, the code is small enough that you should be able to figure out how it works, and may learn something the process. Related is
Read more

Seven Segment Display in Inkscape

Image
Today I got a little sidetracked while working on my key-train (keyboard training) project.  I thought I might spruce it up a little by using a seven segment display for the digits (say for the words per minutes), similar to what kTouch has.  I found an open source font, but it appears to be difficult to just use a ttf font in GTK. So I figured, it's only 10 images, I'll just make them in svg. I vaguely remembered a heathenx inkscape podcast  describing how to make an LCD display and decided to use that at my base. Unfortunately, they didn't provide any source files in the show-notes (as far as I could see) so I had to watch and redo the drawings myself! By naming each of the seven segments I could create the 10 digits simply by deleting a few elements in one template svg file .  I can create the template as beautiful as I like and quickly create the 10 derived images with these programs . Unfortunately, both ImageMagick and GraphicsMagick don't handle
Read more

Dot to Png

Image
For fun I wasted some time creating diagrams using the dot language. It's pretty fast to get a diagram out, except that there are a lot of things you can't do, like make shadows or rounded and filled rectangles. With this dot code: digraph "User Clicks" { node [ shape="rectangle" style="filled" ] server [label="Server"] java [shape="ellipse" label="Java\nCode"] provider [label="Service\nProvider"] browser [label="Firefox"] browser->server[label=<&#9312; AJAX Sends Session ID>]; server->java[label=<&#9313; Confirms Session ID>]; java->provider[label=<&#9314; Makes HTTPS call>]; provider->java[label=<&#9315; Results>]; java->server[label=<&#9316; Results>]; server->browser[label=<&#9317; Results>]; } You can click on the image to see the SVG rendered in Firefox, if you use that. I wrote a little python program to call t
Read more